Frequently asked questions
Everything you need to know about OrbexIT and our services. Can't find the answer to your question? Don't worry, contact us and we'll get back to you as quickly as possible.
Web development
The delivery time depends on the complexity of your project. A simple website can be ready within a few weeks, while larger projects may take longer. We always work efficiently to get you started as soon as possible.
Absolutely. We provide you with an easy-to-use platform so you can edit your content yourself. Of course, we are always available for support if needed.
Yes, we can integrate your website with CRMs, payment providers, marketing tools, and other applications to simplify your workflow.
Hosting & maintenance
We provide ongoing updates and changes to the website. Whether it’s minor adjustments, new features, or regular maintenance, we are always ready to help. When you have a website built by us, you receive a set number of hours for adjustments free of charge; the standard rate for additional hours is €40 per hour.
Updates are performed as needed, for example for security, functionality, or performance. For clients with a maintenance plan, we regularly ensure everything is up-to-date.
Yes, we can take over the maintenance of your existing website for updates, security, and improvements, keeping it safe, fast, and up-to-date. This does mean the website has to be hosted by us.
With our hosting and monitoring, we ensure any downtime is quickly resolved. You can always contact us, and we will restore your website as fast as possible.
IT Help
Absolutely. We guide you step by step and avoid technical jargon. This way, you understand exactly what’s happening and feel comfortable.
Yes, our specialists can visit your home or office to resolve issues and set up systems.
Yes, we also provide remote assistance via your computer without anyone needing to visit. Ideal for quick fixes or minor adjustments.
We use secure connections, backups, and other measures to protect your data, so you don’t have to worry.